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Trust Level:
⚠️ Low
🏨 — Trust Level: Low Summary: The reviews for U.S. Bank Branch highlight significant issues with account closures, poor customer service, unprofessional staff, and long wait times, but also mention exceptional service from specific employees. Verified by trustglance.com
Trust Ratings by Category
Service
⚠️ Low
Staff
💀 Zero
Professionalism
⚠️ Low
Communication Clarity
😐 Medium
Wait Time
💀 Very long
📝 What to know at a glance 1
🚩 Flags:
- Poor service quality and unresponsiveness.
- Unprofessional behavior and negative customer interactions.
- Lack of professionalism and uneducated staff.
📝 Summary:
- The reviews for U.S. Bank Branch highlight significant issues with account closures, poor customer service, unprofessional staff, and long wait times, but also mention exceptional service from specific employees.
🎯 Best suited for:
- Customers seeking personalized service from specific bankers.
- Individuals looking for financial guidance and coaching.
✅ Pros:
- Caleb, a banker at the branch, received high praise for exceptional service and financial guidance.
- Potential for personalized service and financial coaching from dedicated bankers.
❌ Cons
- Long wait times.
- Inconsistent service quality.
- Unprofessional staff behavior.
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U.S. Bank Branch
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