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Trust Level:
⚠️ Low
🏨 — Trust Level: Low Summary: United Bank of Philadelphia is facing significant challenges with customer service, online platform performance, and transparency regarding fees, leading to frustration and disappointment among customers. Verified by trustglance.com
Trust Ratings by Category
Communication Clarity
⚠️ Low
Service
💀 Zero
Convenience
💀 Zero
Staff
💀 Zero
Wait Time
💀 Very long
Billing Issues
💀 Too many
Safety
😐 Medium
📝 What to know at a glance 1
🚩 Flags:
- Long wait times and poor resolutions.
- Difficulty in reaching live person and lack of response.
- Inadequate customer service and lack of responsiveness.
- Inability to contact the bank and unacceptable wait times.
📝 Summary:
- United Bank of Philadelphia is facing significant challenges with customer service, online platform performance, and transparency regarding fees, leading to frustration and disappointment among customers.
🎯 Best suited for:
- Customers who prioritize easy access to customer service.
- Individuals seeking transparent fee structures and reliable online banking services.
✅ Pros:
- Pleasant customer service representatives.
- No-fees savings account option with a $250 minimum balance.
❌ Cons
- Poor communication and resolution.
- Inadequate customer service.
- Long wait times.
- Difficulty in reaching live person.
- Lack of response.
- Inability to contact the bank.
- Unacceptable wait times.
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United Bank of Philadelphia
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