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Trust Level:
⚠️ Low
🏨 — Trust Level: Low Summary: Mixed reviews for St. Joseph's Westgate Medical Center, with positive feedback on care quality but concerns about front office organization and patient communication. Verified by trustglance.com
Trust Ratings by Category
Staff
✅ High
Facilities
😐 Medium
Communication Clarity
😐 Medium
Treatment Effectiveness
✅ High
Billing Transparency
⚠️ Low
Wait Time
💀 Very long
Safety
⚠️ Low
📝 What to know at a glance 1
🚩 Flags:
- Long wait times causing distress and pain for patients.
- Front desk staff accused a patient of harming their child, leading to a disrespectful and unprofessional interaction.
- Issues with insurance information not properly recorded, leading to billing problems.
📝 Summary:
Mixed reviews for St. Joseph's Westgate Medical Center, with positive feedback on care quality but concerns about front office organization and patient communication.
🎯 Best suited for:
- Patients seeking quality medical care.
- Individuals who prioritize attentive medical staff.
✅ Pros:
- Excellent care quality provided by doctors and nurses.
- Quick admission process and immediate attention in the ER.
- Positive interactions with medical staff, especially in the treatment areas.
❌ Cons
- Long wait times for patients.
- Disrespectful and unprofessional interaction by front desk staff.
- Billing problems due to lack of transparency.
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St. Joseph's Westgate Medical Center
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