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🏢 Sonesta Hotel Houston IAH Airport
📞 (281) 249-1234
Trust Level: ⚠️ Low
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Trust Level: Low
Summary: The Sonesta Hotel Houston IAH Airport receives mixed reviews, with positive comments on room cleanliness and comfort, but negative feedback on service issues, pest problems, and shuttle mismanagement.
Verified by trustglance.com
Trust Ratings by Category
Rooms ✅ High
Cleanliness ⚠️ Low
Staff ✅ High
Bathroom 😐 Medium
Amenities 😐 Medium
Value 😐 Medium
Location ✅ High
Safety ⚠️ Low
📝 What to know at a glance 1

🚩 Flags:

  • Bed bugs, pests, roaches, and unclean pool.
  • Miscommunication and unhelpful response.
  • Bed bugs and pests found in the room.

📝 Summary:

The Sonesta Hotel Houston IAH Airport receives mixed reviews, with positive comments on room cleanliness and comfort, but negative feedback on service issues, pest problems, and shuttle mismanagement.

🎯 Best suited for:

  • Travelers needing a hotel near IAH Airport.
  • Guests looking for clean and comfortable rooms.

✅ Pros:

  • Clean and comfortable rooms.
  • Good airport shuttle service.
  • Nice variety of tasty choices at the breakfast buffet.
❌ Cons
  • Long check-in wait time.
  • Cockroaches outside the lobby doors.
  • Food all over the elevator.
  • Miscommunication regarding reimbursement.
1 Based on real guest experiences. If both praise and concerns appear, that’s intentional — we aim to show the full picture. AI can make mistakes.
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Sonesta Hotel Houston IAH Airport

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