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🏨 — Trust Level: Low Summary: The reviews for Sonesta Charlotte Lower South End are mixed, with complaints about cleanliness, maintenance, and service quality, but also some positive feedback on staff friendliness and service. Verified by trustglance.com
Trust Ratings by Category
📝 What to know at a glance 1
🚩 Flags:
- Roaches, filthy outside, non-existent housekeeping, dirty rooms, bad smell.
- Terrible service, uncleaned rooms, delayed cleaning, poor communication.
- Outdated furniture, damaged furniture, neglected property.
- Undisclosed $14 per day parking fee.
📝 Summary:
The reviews for Sonesta Charlotte Lower South End are mixed, with complaints about cleanliness, maintenance, and service quality, but also some positive feedback on staff friendliness and service.
🎯 Best suited for:
- Guests looking for a budget-friendly option
- Visitors who prioritize friendly staff interactions
- Travelers who value convenient locations for business trips
✅ Pros:
- Friendly and accommodating staff members
- Delicious breakfast options
- Convenient location for business travelers
❌ Cons
- Delayed cleaning service.
- Dirty rooms.
- Outdated and damaged furniture.
- Undisclosed parking fee.
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Sonesta Charlotte Lower South End
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