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🏨 — Trust Level: Low Summary: The Sheraton Indianapolis Hotel at Keystone Crossing receives mixed reviews, with some guests praising the cleanliness, customer service, and convenient location, while others express concerns about room maintenance, pricing, and parking security. Verified by trustglance.com
Trust Ratings by Category
📝 What to know at a glance 1
🚩 Flags:
- Car break-in with no security cameras in the garage.
- Parking charged separately at $20 per night.
- Dirty washcloths left in the shower.
- Hygiene concern with fumigation in the room.
- Parking not complimentary despite high room rates.
📝 Summary:
The Sheraton Indianapolis Hotel at Keystone Crossing receives mixed reviews, with some guests praising the cleanliness, customer service, and convenient location, while others express concerns about room maintenance, pricing, and parking security.
🎯 Best suited for:
- Guests valuing convenient location near shopping and dining options.
- Visitors seeking outstanding customer service.
- Travelers who prioritize cleanliness and comfortable rooms.
✅ Pros:
- Convenient location adjacent to a large shopping mall and restaurants.
- Friendly and accommodating staff.
- Clean and comfortable rooms.
- Outstanding customer service highlighted by specific staff members.
❌ Cons
- Slow service at the restaurant.
- Chaotic environment with noisy guests.
- Room had adjoining door causing disturbance.
- Ac in room not cooling adequately.
- Hot water in shower took 20 minutes to warm up.
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Sheraton Indianapolis Hotel at Keystone Crossing
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