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Trust Level:
⚠️ Low
🏨 — Trust Level: Low Summary: Customers have expressed disappointment with the food quality, service, and cleanliness at Shake Shack Midtown Village - 12th & Chestnut. Verified by trustglance.com
Trust Ratings by Category
Taste
⚠️ Low
Cleanliness
💀 Zero
Staff
💀 Zero
Service
💀 Zero
Portion Size
⚠️ Small
Menu Variety
⚠️ Limited
Value
⚠️ Low
📝 What to know at a glance 1
🚩 Flags:
- Unidentifiable piece of food with mold found on the burger.
- Rude and dismissive behavior from multiple staff members.
- Long wait times and lack of communication from the manager.
📝 Summary:
Customers have expressed disappointment with the food quality, service, and cleanliness at Shake Shack Midtown Village - 12th & Chestnut.
🎯 Best suited for:
- Customers willing to overlook inconsistencies in food quality and service.
✅ Pros:
- Staff members showed care and professionalism in handling specific dietary needs.
- Addition of gluten-free options appreciated by customers.
❌ Cons
- Inconsistent food quality.
- Poor customer service.
- Lack of transparency in food handling.
- Unprofessional behavior.
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Shake Shack Midtown Village - 12th & Chestnut
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