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🏨 — Trust Level: Medium Summary: Santa Clara Valley Medical Center receives mixed reviews, with concerns raised about the quality of care, customer service, and billing practices, but also positive feedback on the empathy and support provided by some staff members. Verified by trustglance.com
Trust Ratings by Category
📝 What to know at a glance 1
📝 Summary:
Santa Clara Valley Medical Center receives mixed reviews, with concerns raised about the quality of care, customer service, and billing practices, but also positive feedback on the empathy and support provided by some staff members.
🎯 Best suited for:
- Patients seeking empathetic care during labor and delivery.
- Individuals looking for private and modern labor and delivery rooms.
- Those in need of NICU services with supportive staff.
✅ Pros:
- Empathetic and kind nurses in labor and delivery and NICU.
- Modern, private, and comfortable labor and delivery rooms.
- Supportive and encouraging staff during NICU stays.
- Positive feedback on specific nurses such as Johnny, Elba, and Lori.
❌ Cons
- Long wait time for urgent care.
- Poor treatment effectiveness in baby's delivery.
- Lack of billing transparency regarding iv treatment.
🚩 Flags:
- Horrible nurse behavior, bragging, and lack of professionalism.
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Santa Clara Valley Medical Center
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