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🏨 — Trust Level: Low Summary: The Downtown Food Hall in San Jose has a mix of positive and negative reviews, with customers praising certain dishes but expressing concerns about service, pricing, and overall experience. Verified by trustglance.com
Trust Ratings by Category
📝 What to know at a glance 1
🚩 Flags:
- Long wait times and confusion with food orders.
- Late order delivery and lack of communication.
- Issues with refunding and order accuracy.
- Lack of responsiveness to restroom needs.
- Concerns over homeless congregation and lack of control.
📝 Summary:
The Downtown Food Hall in San Jose has a mix of positive and negative reviews, with customers praising certain dishes but expressing concerns about service, pricing, and overall experience.
🎯 Best suited for:
- Customers looking for specific dishes like Masala Pizza and Masala wings.
- Visitors who appreciate unique flavors and sauces.
✅ Pros:
- Positive feedback on specific dishes like Masala Pizza and Masala wings.
- Nicely designed bathroom and food hall walls.
- Water dispenser available for customers with their own bottle and cup.
❌ Cons
- Overly expensive for food quality and portion size.
- Mismatch between food received and advertised.
- Confusing layout and lack of clear food pickup points.
- Inadequate food information and allergy details provided.
- Cold and poorly prepared food items.
- Lack of utensils and cups provided.
- Homeless congregation affecting customer experience.
- Long wait times and lack of communication with kitchen.
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San Jose's Downtown Food Hall
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