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Trust Level:
⚠️ Low
🏨 — Trust Level: Low Summary: San Francisco Health Plan faces significant challenges with customer service, treatment authorization, and doctor availability, leading to frustration and dissatisfaction among customers. Verified by trustglance.com
Trust Ratings by Category
Communication Clarity
💀 Zero
Professionalism
😐 Medium
Service
💀 Zero
Treatment Effectiveness
😐 Medium
Staff
😐 Medium
📝 What to know at a glance 1
🚩 Flags:
- Misleading information provided over the phone.
- Denial of necessary treatment without good reasoning.
- Difficulty in switching doctors for a child with health issues.
- Doctor with incomprehensible english and abusive bedside manner.
📝 Summary:
- San Francisco Health Plan faces significant challenges with customer service, treatment authorization, and doctor availability, leading to frustration and dissatisfaction among customers.
🎯 Best suited for:
- Individuals with existing relationships with specific doctors.
- Patients who do not require frequent treatment authorizations.
✅ Pros:
- Positive feedback on staff professionalism and friendliness.
- Some customers appreciate the quality of care provided.
- Limited positive feedback on customer service.
❌ Cons
- Denial of necessary treatment without good reasoning.
- Inconsistent information provided by different agents.
- Difficulty in switching doctors for a child with health issues.
- Doctor with incomprehensible english and abusive bedside manner.
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San Francisco Health Plan
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