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Trust Level:
😐 Medium
🏨 — Trust Level: Medium Summary: The reviews for Roots Community Health Center - South Bay are mixed, with positive feedback on the healthcare providers but significant concerns about the reception staff and appointment management. Verified by trustglance.com
Trust Ratings by Category
Staff
😐 Medium
Wait Time
⚠️ Long
Communication Clarity
⚠️ Low
Professionalism
😐 Medium
📝 What to know at a glance 1
📝 Summary:
- The reviews for Roots Community Health Center - South Bay are mixed, with positive feedback on the healthcare providers but significant concerns about the reception staff and appointment management.
🎯 Best suited for:
- Patients seeking attentive and caring healthcare providers.
- Individuals who prioritize personalized care and thorough attention to concerns.
✅ Pros:
- Healthcare providers are praised for being attentive, caring, and taking time to address patient concerns.
- Positive mention of Karen at the front desk for being helpful in resolving insurance issues.
❌ Cons
- Long wait time for vaccine administration.
- Receptionist incompetence in passing messages to management.
🚩 Flags:
- Front desk staff described as friendly and helpful, but receptionist behavior criticized.
- Receptionist described as incompetent in passing messages to management.
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Roots Community Health Center - South Bay
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