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Trust Level:
💀 Zero
🏨 — Trust Level: Zero Summary: Customers express dissatisfaction with OneUnited Bank's customer service, banking policies, and handling of fraudulent activities, leading to frustration and inconvenience. Verified by trustglance.com
Trust Ratings by Category
Communication Clarity
💀 Zero
Service
💀 Zero
Value
💀 Zero
Staff
💀 Zero
Professionalism
💀 Zero
Billing Issues
💀 Too many
📝 What to know at a glance 1
🚩 Flags:
- Customers feel inconvenienced and not valued for the services provided.
- Mixed feedback on staff behavior, with some positive mentions but mostly negative experiences.
- Lack of professionalism in handling customer issues and disputes.
- Multiple complaints about lack of clear communication and unhelpful responses.
📝 Summary:
- Customers express dissatisfaction with OneUnited Bank's customer service, banking policies, and handling of fraudulent activities, leading to frustration and inconvenience.
🎯 Best suited for:
- Customers seeking a bank with a focus on supporting the black community.
✅ Pros:
- Positive interactions with in-person bank employees.
❌ Cons
- Inconvenient customer service experiences.
- Lack of transparency in billing practices.
- Failure to address communication issues effectively.
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OneUnited Bank
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