By using TrustGlance, you agree to our Terms of Service.

🏢 Novant Health Matthews Medical Center
📞 (704) 384-6500
Trust Level: 😐 Medium
Copied! 
🏨  — 
Trust Level: Medium
Summary: Novant Health Matthews Medical Center receives mixed reviews, with concerns raised about billing practices, specific medical incidents, and customer service. However, positive feedback highlights the cleanliness, attentive staff, and personalized care provided by certain individuals.
Verified by trustglance.com
Trust Ratings by Category
Cleanliness ✅ High
Staff ✅ High
Wait Time ✅ Very short
Treatment Effectiveness ✅ High
Billing Transparency 💀 Zero
Facilities ✅ High
Professionalism ✅ High
📝 What to know at a glance 1

📝 Summary:

Novant Health Matthews Medical Center receives mixed reviews, with concerns raised about billing practices, specific medical incidents, and customer service. However, positive feedback highlights the cleanliness, attentive staff, and personalized care provided by certain individuals.

🎯 Best suited for:

  • Patients seeking a clean and attentive healthcare environment.
  • Individuals valuing personalized care and attention from staff.

✅ Pros:

  • Cleanliness of the hospital facilities.
  • Attentive and empathetic staff members who provide personalized care.
  • Certain individuals recognized for outstanding customer service efforts.
❌ Cons
  • Unsafe and life-threatening protocols in the icu.
  • Disregard for patient health by dr. khatpal.
  • Insufficient long-acting insulin dose.
  • Refusal to correct high sugar levels.
  • Poor billing practices.

🚩 Flags:

  • Overcharged for ultrasound, misleading billing practices.
1 Based on real guest experiences. If both praise and concerns appear, that’s intentional — we aim to show the full picture. AI can make mistakes.
How accurate were these trust insights? Click to give feedback:

❤️ Love TrustGlance? Please share 🙏

Community

Your voice matters. Share your experience to help others decide with confidence.

Novant Health Matthews Medical Center

💬 Community Notes
500 characters remaining
Sort by:

No notes available for this place yet.

Be the first to share your experience and help build trust for other visitors!

Get started by typing your message above and posting it!

🌟 Community Reviews
Sort by:

No reviews yet for this place.

Be the first to share your experience and help others make better decisions!

Log in and then go to the My Review section to write your review!

Fetching details...