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🏨 — Trust Level: Medium Summary: Nova Credit Union receives mixed reviews, with praise for specific staff members and smooth processes, but criticism for slow service and inconvenient practices like drive-through-only shared branch access. Verified by trustglance.com
Trust Ratings by Category
📝 What to know at a glance 1
📝 Summary:
Nova Credit Union receives mixed reviews, with praise for specific staff members and smooth processes, but criticism for slow service and inconvenient practices like drive-through-only shared branch access.
🎯 Best suited for:
- Members valuing personalized service from specific staff members.
- Individuals seeking straightforward and efficient loan processes.
✅ Pros:
- Positive feedback for specific staff members like Latecia, Stef, and Brandon for their helpful and knowledgeable service.
- Smooth and timely completion of loan approvals and documents.
- Competitive rates for vehicle financing.
- Welcoming and helpful branch staff noted by customers.
❌ Cons
- Slow service.
- Locked doors during opening hours.
🚩 Flags:
- Extremely slow service even with no one inside the branch.
- Doors locked at opening time, slow service at drive-thru.
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Nova Credit Union
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