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Trust Level:
😐 Medium
🏨 — Trust Level: Medium Summary: National Capital Bank is praised for its commercial and residential mortgage lending departments, personalized customer service, and community-oriented approach. However, there are some concerns about inconsistent information and customer service. Verified by trustglance.com
Trust Ratings by Category
Service
✅ High
Staff
😐 Medium
Convenience
😐 Medium
📝 What to know at a glance 1
📝 Summary:
- National Capital Bank is praised for its commercial and residential mortgage lending departments, personalized customer service, and community-oriented approach. However, there are some concerns about inconsistent information and customer service.
🎯 Best suited for:
- Individuals seeking personalized banking relationships.
- Businesses looking for community-focused banking services.
- Customers valuing long-standing relationships with a local bank.
✅ Pros:
- Strong commercial and residential mortgage lending departments.
- Personalized customer service and attention to detail.
- Community bank with a focus on local relationships.
- Availability of safe deposit boxes at the Capital Hill branch.
- Long-standing customer loyalty and satisfaction.
🚩 Flags:
- Rude behavior when customer arrived slightly past closing time.
Community
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National Capital Bank
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