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π¨ β Trust Level: Low Summary: Guests reported various cleanliness issues and maintenance problems at La Quinta Inn by Wyndham Austin Capitol / Downtown, including dirty rooms, unclean bedding, and malfunctioning amenities. However, positive mentions were made about specific staff members providing good customer service. Verified by trustglance.com
Trust Ratings by Category
π What to know at a glance 1
π© Flags:
- Unsanitary conditions, dirty bedding, and lack of cleanliness throughout the hotel.
- Expensive parking fees not clearly communicated.
- Poor service and unhelpful responses to guest requests.
π Summary:
- Guests reported various cleanliness issues and maintenance problems at La Quinta Inn by Wyndham Austin Capitol / Downtown, including dirty rooms, unclean bedding, and malfunctioning amenities. However, positive mentions were made about specific staff members providing good customer service.
π― Best suited for:
- Guests looking for budget accommodation in a convenient location.
- Visitors who prioritize friendly customer service over room cleanliness.
β Pros:
- Specific staff members received praise for providing good customer service.
- Convenient location mentioned by guests.
β Cons
- Unsanitary conditions and dirty bedding.
- Expensive parking fees.
- Poor service and unhelpful responses to guest requests.
- Lack of cleanliness throughout the hotel.
- Inconvenience of undisclosed additional charges.
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La Quinta Inn by Wyndham Austin Capitol / Downtown
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