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π¨ β Trust Level: Zero Summary: Kroger receives mixed reviews with concerns about delayed pickup, checkout experience, double charging, and unhelpful customer service, but also praise for the quality of products, cleanliness, and organization. Verified by trustglance.com
Trust Ratings by Category
π What to know at a glance 1
π© Flags:
- Rude customer service causing delays.
- Dismissive customer service and refusal to provide refund.
π Summary:
Kroger receives mixed reviews with concerns about delayed pickup, checkout experience, double charging, and unhelpful customer service, but also praise for the quality of products, cleanliness, and organization.
π― Best suited for:
- Customers looking for a variety of fresh produce, dairy, cheese, seafood, and meat.
- Shoppers who appreciate an organized and clean store environment.
- Individuals seeking weekly grocery shopping options with some items on sale for members.
β Pros:
- Quality fresh produce, dairy, cheese, seafood, and meat.
- Organized, neat, and clean store environment.
- Helpful and nice staff members.
- Some items on sale for members.
β Cons
- Delayed grocery pickup.
- Severely delayed orders.
- Double charging customers.
- Dismissive customer service.
- Caustic attitude from staff.
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Kroger
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