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π¨ β Trust Level: Medium Summary: The Houston Marriott Westchase is praised for its exceptional customer service, particularly by staff members like Angolan, Jesus Lopez, and Fernando. However, some guests noted issues with outdated room amenities and communication mishaps. Verified by trustglance.com
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π What to know at a glance 1
π Summary:
The Houston Marriott Westchase is praised for its exceptional customer service, particularly by staff members like Angolan, Jesus Lopez, and Fernando. However, some guests noted issues with outdated room amenities and communication mishaps.
π― Best suited for:
- Guests valuing exceptional customer service.
- Visitors looking for a convenient location with dining options.
- Travelers seeking a welcoming and friendly atmosphere.
β Pros:
- Exceptional customer service from staff members like Angolan, Jesus Lopez, and Fernando.
- Convenient location with on-site dining options and proximity to other restaurants and coffee shops.
- Friendly and welcoming atmosphere noted by guests.
β Cons
- Outdated rooms, hallways, and in-room ac units.
- Breakfast tickets missing with poor explanation.
- Delayed and incorrect email receipt.
π© Flags:
- Issues with email receipt and confirmation of email address.
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Houston Marriott Westchase
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