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🏨 — Trust Level: Low Summary: The reviews for Homewood Suites by Hilton Indianapolis Northwest highlight serious issues including safety concerns, poor customer service, cleanliness issues, and unprofessional staff behavior. Verified by trustglance.com
Trust Ratings by Category
📝 What to know at a glance 1
🚩 Flags:
- Toilet issues with waste backing up and overflowing.
- Front desk staff rude, showed zero initiative to help.
- Room smelled like a port-o-potty, filthy mattress cover.
📝 Summary:
The reviews for Homewood Suites by Hilton Indianapolis Northwest highlight serious issues including safety concerns, poor customer service, cleanliness issues, and unprofessional staff behavior.
🎯 Best suited for:
- Guests who prioritize kitchen amenities in their rooms.
- Visitors who are not sensitive to noise from the nearby interstate.
✅ Pros:
- Nice kitchen rooms.
- Phenomenal breakfast.
- Clean and comfortable rooms.
❌ Cons
- Safety concerns poorly handled.
- Toilet issues and cleanliness problems.
- Rude front desk staff.
- Roaches found in the room.
- Reservation issues and lack of apology.
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Homewood Suites by Hilton Indianapolis Northwest
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