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π¨ β Trust Level: Low Summary: The reviews for Homewood Suites by Hilton Indianapolis Northwest highlight serious issues including safety concerns, poor customer service, cleanliness issues, and unprofessional staff behavior. Verified by trustglance.com
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π What to know at a glance 1
π© Flags:
- Toilet issues with waste backing up and overflowing.
- Front desk staff rude, showed zero initiative to help.
- Room smelled like a port-o-potty, filthy mattress cover.
π Summary:
The reviews for Homewood Suites by Hilton Indianapolis Northwest highlight serious issues including safety concerns, poor customer service, cleanliness issues, and unprofessional staff behavior.
π― Best suited for:
- Guests who prioritize kitchen amenities in their rooms.
- Visitors who are not sensitive to noise from the nearby interstate.
β Pros:
- Nice kitchen rooms.
- Phenomenal breakfast.
- Clean and comfortable rooms.
β Cons
- Safety concerns poorly handled.
- Toilet issues and cleanliness problems.
- Rude front desk staff.
- Roaches found in the room.
- Reservation issues and lack of apology.
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Homewood Suites by Hilton Indianapolis Northwest
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