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🏨 — Trust Level: Low Summary: The reviews for Home2 Suites by Hilton Austin/Cedar Park, TX highlight various cleanliness and maintenance issues, along with customer service concerns, particularly regarding the manager's attitude and pricing policies. Verified by trustglance.com
Trust Ratings by Category
📝 What to know at a glance 1
🚩 Flags:
- Filthy carpets, dirty room, grimy surfaces, sticky floors, unclean sofa bed.
- Black mold, health hazard, gross hot breakfast.
- Manager's unfriendly behavior, harassment, and threats.
- Lack of proper information and customer service.
- Horrible breakfast quality, hard sandwiches.
📝 Summary:
The reviews for Home2 Suites by Hilton Austin/Cedar Park, TX highlight various cleanliness and maintenance issues, along with customer service concerns, particularly regarding the manager's attitude and pricing policies.
🎯 Best suited for:
- Guests who prioritize location convenience over room quality.
- Visitors who do not mind subpar cleanliness standards.
- Travelers looking for spacious accommodations despite maintenance issues.
✅ Pros:
- Friendly staff members who try to accommodate early check-ins.
- Convenient location close to various amenities.
- Spacious rooms with sofa beds for extra sleeping arrangements.
❌ Cons
- Filthy carpets and furniture.
- Unpleasant room cleanliness.
- Inadequate towels provided.
- Revolted by unclean sofa bed.
- Overpriced incidentals.
- Threatening behavior by manager.
- Lack of proper information during check-in.
- Poor breakfast quality.
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Home2 Suites by Hilton Austin/Cedar Park, TX
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