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π¨ β Trust Level: Low Summary: Holiday Inn & Suites Chicago North Shore (Skokie) by IHG receives mixed reviews with concerns about safety, cleanliness, maintenance issues, and poor customer service. Some guests appreciated the unique lobby and decent reception service. Verified by trustglance.com
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π What to know at a glance 1
π© Flags:
- Mold on ac units, no bathroom ventilation, matted carpet, dead batteries, half-ply toilet paper, opened package of shrimp.
- Chef extremely late, poor service.
- Rooms not ready for check-in, no compensation for inconveniences.
π Summary:
Holiday Inn & Suites Chicago North Shore (Skokie) by IHG receives mixed reviews with concerns about safety, cleanliness, maintenance issues, and poor customer service. Some guests appreciated the unique lobby and decent reception service.
π― Best suited for:
- Guests looking for a unique hotel experience.
- Visitors who value a beautiful lobby ambiance.
β Pros:
- Unique and beautiful lobby.
- Decent reception service.
β Cons
- Pool not heated enough.
- Strong smell of weed near pool and room.
- No window in room.
- Breakfast chef extremely late.
- Rooms not ready for check-in.
- Inadequate response to maintenance issues.
- Lack of compensation for inconveniences.
- High room temperatures.
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Holiday Inn & Suites Chicago North Shore (Skokie) by IHG
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