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Trust Level:
😐 Medium
🏨 — Trust Level: Medium Summary: Mixed reviews with positive comments on staff friendliness and location, but negative feedback on cleanliness, amenities, and overall value for the price. Verified by trustglance.com
Trust Ratings by Category
Cleanliness
😐 Medium
Staff
✅ High
Location
✅ High
Amenities
✅ High
Value
😐 Medium
Breakfast
✅ High
📝 What to know at a glance 1
📝 Summary:
- Mixed reviews with positive comments on staff friendliness and location, but negative feedback on cleanliness, amenities, and overall value for the price.
🎯 Best suited for:
- Guests looking for a prime location near the River Walk.
- Visitors interested in complimentary happy hour and breakfast options.
✅ Pros:
- Prime location near the River Walk.
- Complimentary happy hour and breakfast options.
- Courteous and professional staff during happy hour.
- Variety of breakfast options available.
❌ Cons
- Paid parking.
- Lack of complimentary breakfast.
- Room cleanliness issues.
- Wi-fi connectivity issues.
- Tv channel options limited.
- Pool closed for construction.
🚩 Flags:
- The room had bugs, stained towels, and the furniture had obvious damage.
- The coffee maker was filled with debris from previous uses.
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Holiday Inn San Antonio-Riverwalk, an IHG Hotel
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