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π¨ β Trust Level: Low Summary: The Holiday Inn Houston NW - Beltway 8 by IHG has received mixed reviews, with some guests praising the staff and cleanliness while others have reported significant issues with customer service and event management. Verified by trustglance.com
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π What to know at a glance 1
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π Summary:
The Holiday Inn Houston NW - Beltway 8 by IHG has received mixed reviews, with some guests praising the staff and cleanliness while others have reported significant issues with customer service and event management.
π― Best suited for:
- Guests looking for attentive and kind staff.
- Visitors seeking clean and comfortable rooms.
- Individuals valuing personalized service and attention to detail.
β Pros:
- Staff members are praised for their kindness, attentiveness, and helpfulness.
- Clean and comfortable rooms with tasteful furnishings.
- Some guests have highlighted the hotel's cleanliness and the provision of fresh towels daily.
- Positive mentions of the hotel's newness and cleanliness, with specific appreciation for the Operations Manager, Lisa Lovette, for going above and beyond to ensure guest satisfaction.
β Cons
- Slow service.
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Holiday Inn Houston NW - Beltway 8 by IHG
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