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🏨 — Trust Level: Low Summary: The Holiday Inn Houston NW - Beltway 8 by IHG has received mixed reviews, with some guests praising the staff and cleanliness while others have reported significant issues with customer service and event management. Verified by trustglance.com
Trust Ratings by Category
📝 What to know at a glance 1
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📝 Summary:
The Holiday Inn Houston NW - Beltway 8 by IHG has received mixed reviews, with some guests praising the staff and cleanliness while others have reported significant issues with customer service and event management.
🎯 Best suited for:
- Guests looking for attentive and kind staff.
- Visitors seeking clean and comfortable rooms.
- Individuals valuing personalized service and attention to detail.
✅ Pros:
- Staff members are praised for their kindness, attentiveness, and helpfulness.
- Clean and comfortable rooms with tasteful furnishings.
- Some guests have highlighted the hotel's cleanliness and the provision of fresh towels daily.
- Positive mentions of the hotel's newness and cleanliness, with specific appreciation for the Operations Manager, Lisa Lovette, for going above and beyond to ensure guest satisfaction.
❌ Cons
- Slow service.
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Holiday Inn Houston NW - Beltway 8 by IHG
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