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🏨 — Trust Level: Low Summary: The Holiday Inn Express & Suites Columbus - Easton Area by IHG receives mixed reviews, with guests highlighting cleanliness issues, maintenance concerns, and inconsistent customer service experiences. Verified by trustglance.com
Trust Ratings by Category
📝 What to know at a glance 1
🚩 Flags:
- Dirty carpets, moldy shower head, dirty couch, slow tv, debris on the floor.
- Stains on sitting chair, lack of body wash, unclean room.
- Dismissive attitude, lack of care about lost item.
- Unhelpful ihg main call line, rude behavior.
- Missing microwave, incorrect amenities listed, lack of provided amenities.
📝 Summary:
The Holiday Inn Express & Suites Columbus - Easton Area by IHG receives mixed reviews, with guests highlighting cleanliness issues, maintenance concerns, and inconsistent customer service experiences.
🎯 Best suited for:
- Guests looking for budget-friendly accommodation.
- Travelers who prioritize convenient locations near Easton area.
- Visitors who are IHG rewards members seeking to earn or redeem points.
✅ Pros:
- Friendly and helpful staff members.
- Some guests appreciated the efforts of specific employees in resolving issues.
- Convenient location for those with commitments in the Easton area.
❌ Cons
- Hotel cleanliness needs improvement.
- Issues with staff professionalism and care.
- Lack of amenities as advertised.
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Holiday Inn Express & Suites Columbus - Easton Area by IHG
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