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Trust Level:
😐 Medium
🏨 — Trust Level: Medium Summary: Mixed reviews with some guests praising the staff and cleanliness while others experienced issues with customer service and room quality. Verified by trustglance.com
Trust Ratings by Category
Cleanliness
😐 Medium
Staff
😐 Medium
Location
✅ High
Amenities
✅ High
📝 What to know at a glance 1
📝 Summary:
Mixed reviews with some guests praising the staff and cleanliness while others experienced issues with customer service and room quality.
🎯 Best suited for:
- Guests looking for a convenient location.
- Visitors who appreciate well-lit properties at night.
- Customers who value accommodating staff members.
✅ Pros:
- Welcoming and accommodating front desk, restaurant, maintenance, and housekeeping staff.
- Clean rooms.
- Well-lit property at night.
- Front desk staff offering room change options.
❌ Cons
- Tv difficult to use and hard to get local channels.
- Room needs better lighting.
🚩 Flags:
- Sheets smelled of mildew, hair in tub, restroom door stuck, hallways smelled of cigarettes.
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Holiday Inn Dallas-Richardson by IHG
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