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🏨 — Trust Level: Low Summary: The Holiday Inn Chicago-Elk Grove, an IHG Hotel, has received multiple negative reviews highlighting issues with cleanliness, maintenance, service quality, and communication, indicating a significant decline in overall standards. Verified by trustglance.com
Trust Ratings by Category
📝 What to know at a glance 1
🚩 Flags:
- Dirty rooms, dirty towels, curtains, bedsheets, towels, bathrooms.
- Horrible service, no one present at the desk, have to go to the back to get someone.
- No wifi, pool and gym closed, rooms poorly maintained.
📝 Summary:
The Holiday Inn Chicago-Elk Grove, an IHG Hotel, has received multiple negative reviews highlighting issues with cleanliness, maintenance, service quality, and communication, indicating a significant decline in overall standards.
🎯 Best suited for:
- Travelers looking for a convenient location near the airport.
- Guests who prioritize shuttle services.
✅ Pros:
- Convenient location close to the airport.
- Polite staff members.
- Shuttle service availability.
❌ Cons
- Shower was broken.
- Pool was closed.
- Breakfast was laughable and disgusting.
- Dirty towels.
- Bathrooms have a weird smell.
- Sheets and pillows didn’t feel fresh.
- Room smells musty.
- Wifi only working in the lobby.
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Holiday Inn Chicago-Elk Grove, an IHG Hotel
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