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🏢 Hilton Philadelphia City Avenue
📞 (215) 879-4000
Trust Level: 😐 Medium
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Trust Level: Medium
Summary: Hilton Philadelphia City Avenue offers a mixed experience with some positive aspects like cleanliness, helpful staff, and convenient location, but also some issues with room maintenance, billing errors, and lack of complimentary coffee.
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Trust Ratings by Category
Rooms ✅ High
Cleanliness 😐 Medium
Staff ✅ High
Location ✅ High
Amenities ✅ High
Value 😐 Medium
Breakfast ✅ High
📝 What to know at a glance 1

📝 Summary:

Hilton Philadelphia City Avenue offers a mixed experience with some positive aspects like cleanliness, helpful staff, and convenient location, but also some issues with room maintenance, billing errors, and lack of complimentary coffee.

🎯 Best suited for:

  • Visitors to St. Joseph’s University or nearby areas.
  • Guests looking for a quiet stay on higher floors.
  • Travelers with electric vehicles needing charging stations nearby.

✅ Pros:

  • Helpful and friendly staff members.
  • Neat and clean rooms.
  • Convenient location with nearby dining options.
  • Availability of EV chargers in the parking lot.
❌ Cons
  • Delayed credit card refunds.
  • Room cleanliness issues.
  • Inconsistent service quality.

🚩 Flags:

  • Unacceptable financial practices related to room charges and credit card refunds.
  • Issues with room maintenance including cigarette smoke smell, non-functional lamp, and missing toilet paper holder.
1 Based on real guest experiences. If both praise and concerns appear, that’s intentional — we aim to show the full picture. AI can make mistakes.
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Hilton Philadelphia City Avenue

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