By using TrustGlance, you agree to our Terms of Service.

🏢 Hilton Garden Inn Chicago Downtown South Loop
📞 (312) 753-5100
Trust Level: ⚠️ Low
Copied! 
🏨  — 
Trust Level: Low
Summary: Overall, the Hilton Garden Inn Chicago Downtown South Loop receives mixed reviews, with concerns about slow service, maintenance issues, cleanliness, and noise levels. However, positive aspects include the convenient location, friendly staff, and thoughtful amenities.
Verified by trustglance.com
Trust Ratings by Category
Rooms 😐 Medium
Cleanliness ⚠️ Low
Bathroom 😐 Medium
Staff ✅ High
Location ✅ High
Amenities 😐 Medium
Value 😐 Medium
📝 What to know at a glance 1

🚩 Flags:

  • Dirty lobby, unclean common areas, dirty elevators, and dirty pool area.

📝 Summary:

Overall, the Hilton Garden Inn Chicago Downtown South Loop receives mixed reviews, with concerns about slow service, maintenance issues, cleanliness, and noise levels. However, positive aspects include the convenient location, friendly staff, and thoughtful amenities.

🎯 Best suited for:

  • Travelers seeking a well-located hotel with easy access to downtown and public transportation.
  • Guests who appreciate complimentary amenities like water stations and coffee.
  • Visitors looking for a hotel with a pool and hot tub for relaxation after exploring the city.

✅ Pros:

  • Convenient location near downtown and public transportation.
  • Friendly and helpful staff members.
  • Thoughtful amenities such as water stations and complimentary coffee.
  • Pool and hot tub on the 8th floor for relaxation.
❌ Cons
  • Unresponsive front desk with long waits.
  • Physical issues with bathroom door handles/lock.
  • Plumbing issues with sink clogging.
  • Dirty lobby and common areas.
  • Dirty pool area.
  • Inconsistent value for the price paid.
  • Sketchy area around the hotel.
  • Noisy environment with loud cleaning staff.
1 Based on real guest experiences. If both praise and concerns appear, that’s intentional — we aim to show the full picture. AI can make mistakes.
How accurate were these trust insights? Click to give feedback:

❤️ Love TrustGlance? Please share 🙏

Community

Your voice matters. Share your experience to help others decide with confidence.

Hilton Garden Inn Chicago Downtown South Loop

💬 Community Notes
500 characters remaining
Sort by:

No notes available for this place yet.

Be the first to share your experience and help build trust for other visitors!

Get started by typing your message above and posting it!

🌟 Community Reviews
Sort by:

No reviews yet for this place.

Be the first to share your experience and help others make better decisions!

Log in and then go to the My Review section to write your review!

Fetching details...