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π¨ β Trust Level: Low Summary: Customers have expressed dissatisfaction with Republic Bank, citing issues with account management, customer service, and communication. Several reviewers have highlighted concerns about the bank's handling of transactions, customer service attitude, and overall reliability. Verified by trustglance.com
Trust Ratings by Category
π What to know at a glance 1
π© Flags:
- Bank falsely advertised closing time, causing inconvenience.
- Dismissive attitude of customer service representatives.
- Lack of transparency and unhelpful attitude in handling fraud cases.
π Summary:
- Customers have expressed dissatisfaction with Republic Bank, citing issues with account management, customer service, and communication.
- Several reviewers have highlighted concerns about the bank's handling of transactions, customer service attitude, and overall reliability.
π― Best suited for:
- Customers seeking a bank with transparent and efficient account management.
- Individuals valuing clear communication and reliable customer service.
β Pros:
- Warm and welcoming branch staff.
- Advertised extended hours for customer convenience.
β Cons
- Inaccurate account balance causing financial stress.
- Misunderstandings regarding stop payments.
- Lack of transparency in explaining stop payment process.
- Issues with account changes not being reflected.
- Dismissive customer service attitude.
Community
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Fulton Bank - formerly Republic Bank
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