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🏨 — Trust Level: Low Summary: The reviews highlight exceptional service from specific staff members, cleanliness, and friendliness of the staff. However, there are concerns about room quality, check-in experience, and unprofessional behavior. Verified by trustglance.com
Trust Ratings by Category
📝 What to know at a glance 1
🚩 Flags:
- Unprofessional staff smokes weed in the front of the building on the clock. very dirty.
- Racially profiled. unprofessional staff smokes weed in the front of the building on the clock.
📝 Summary:
The reviews highlight exceptional service from specific staff members, cleanliness, and friendliness of the staff. However, there are concerns about room quality, check-in experience, and unprofessional behavior.
🎯 Best suited for:
- Guests valuing exceptional individual service
- Visitors seeking clean and well-maintained accommodations
- Travelers with pets looking for a spotless environment
✅ Pros:
- Exceptional service from specific staff members like Adam, Lucy, and Iris
- Clean and enjoyable common areas and rooms
- Super friendly and helpful staff
- Accommodating for guests with pets
❌ Cons
- Long check-in time.
- Multiple room changes.
- Discomfort in settling for a room.
- Racial profiling.
- Presence of cat in hallway.
- Roaches.
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Extended Stay America- Suites- Phoenix - Airport - Tempe
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