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🏨 — Trust Level: Low Summary: Equinox Austin receives mixed reviews, with positive comments on cleanliness, staff friendliness, and some amenities, but negative feedback on membership cancellation difficulties, poor communication, and unwelcoming experiences. Verified by trustglance.com
Trust Ratings by Category
📝 What to know at a glance 1
🚩 Flags:
- Poor communication from management regarding membership cancellation.
- Unclean towels in the sauna, concerns about cleaning practices during workout hours.
- Rude and aggressive behavior from cleaning manager towards customer.
📝 Summary:
Equinox Austin receives mixed reviews, with positive comments on cleanliness, staff friendliness, and some amenities, but negative feedback on membership cancellation difficulties, poor communication, and unwelcoming experiences.
🎯 Best suited for:
- Individuals valuing cleanliness and some amenities.
- Customers willing to commit long-term despite potential membership cancellation challenges.
- Visitors seeking a gym with a spa-like changing room and steam room.
✅ Pros:
- Clean and vibey environment.
- Friendly staff.
- Spa-like changing room.
- Steam room.
- Some amenities provided.
- Parking validation available.
❌ Cons
- Limited amenities.
- Unclean towels in the sauna.
- Unwelcoming atmosphere.
- Poor communication from management regarding membership cancellation.
- Rude and aggressive behavior from cleaning manager towards customer.
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Equinox Austin
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