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Trust Level:
⚠️ Low
🏨 — Trust Level: Low Summary: Guests at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion have reported various issues with cleanliness, maintenance, customer service, and noise levels, overshadowing positive aspects like spacious rooms and good housekeeping. Verified by trustglance.com
Trust Ratings by Category
Rooms
⚠️ Low
Cleanliness
💀 Zero
Bathroom
💀 Zero
Shower Quality
💀 Zero
Staff
⚠️ Low
Location
💀 Zero
Parking
💀 Zero
Amenities
😐 Medium
Breakfast
⚠️ Low
📝 What to know at a glance 1
🚩 Flags:
- Dirty room, mold, dirty hand marks, dusty vents, dirty pool and locker room showers.
- Dirty shower, holes in the wall, slippery, didn't drain.
- Some staff annoyed, not helpful, ignoring guests.
- Parking situation is inconvenient, not suitable for full-size vehicles, expensive.
📝 Summary:
- Guests at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion have reported various issues with cleanliness, maintenance, customer service, and noise levels, overshadowing positive aspects like spacious rooms and good housekeeping.
🎯 Best suited for:
- Guests looking for spacious rooms.
- Visitors who prioritize cleanliness and maintenance.
✅ Pros:
- Spacious rooms.
- Good housekeeping.
❌ Cons
- Unhelpful management.
- Dated and worn rooms.
- Uncomfortable beds and furniture.
- Loud and disruptive environment.
- Poor response to noise complaints.
- Issues with electrical outlets.
- No restitution for service issues.
- Dirty pool and locker room showers.
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Embassy Suites by Hilton Washington DC Chevy Chase Pavilion
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