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🏨 — Trust Level: High Summary: Overall, Embassy Suites by Hilton Jacksonville Baymeadows receives mixed reviews with concerns about room cleanliness and maintenance, but praise for some staff members and amenities. Verified by trustglance.com
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📝 What to know at a glance 1
📝 Summary:
Overall, Embassy Suites by Hilton Jacksonville Baymeadows receives mixed reviews with concerns about room cleanliness and maintenance, but praise for some staff members and amenities.
🎯 Best suited for:
- Guests valuing friendly and attentive staff.
- Visitors appreciating well-maintained common areas.
- Travelers looking for pet-friendly accommodations.
✅ Pros:
- Some staff members, like Patrick and Marc, are highlighted for exceptional service.
- Well-kept common areas and pet relief facilities.
- Complimentary evening reception with drinks and light snacks.
- Guests mention feeling comfortable and relaxed during their stay.
❌ Cons
- Rooms were disappointing - dirty with an unpleasant smell.
- Towels in short supply.
- Trash not picked up during the stay.
- Food at the on-site restaurant was very expensive.
- Cosmetic repairs needed.
🚩 Flags:
- Male staff member yelling at a housekeeper in an aggressive manner.
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Embassy Suites by Hilton Jacksonville Baymeadows
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