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🏢 Embassy Suites by Hilton Chicago Downtown Magnificent Mile
📞 (312) 836-5900
Trust Level: ✅ High
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Trust Level: High
Summary: The Embassy Suites by Hilton Chicago Downtown Magnificent Mile receives mixed reviews, with positive comments on the spacious rooms, friendly staff, and convenient location, but negative feedback regarding cleanliness issues and unmet customer service expectations.
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Trust Ratings by Category
Rooms ✅ High
Cleanliness ✅ High
Location ✅ High
Staff ✅ High
Amenities ✅ High
Value ✅ High
Breakfast ✅ High
Family Friendly ✅ High
📝 What to know at a glance 1

📝 Summary:

The Embassy Suites by Hilton Chicago Downtown Magnificent Mile receives mixed reviews, with positive comments on the spacious rooms, friendly staff, and convenient location, but negative feedback regarding cleanliness issues and unmet customer service expectations.

🎯 Best suited for:

  • Guests seeking spacious and comfortable rooms.
  • Travelers looking for a convenient location near popular attractions.
  • Visitors who appreciate friendly and accommodating staff.

✅ Pros:

  • Spacious and comfortable rooms.
  • Friendly and helpful staff.
  • Convenient location near popular attractions.
  • Free snacks and drinks offered in the evenings.
  • Pet-friendly accommodation.
❌ Cons
  • Deceptive customer service with false promises of refund and extra points.
  • Concerns about cleanliness and potential mold in the building.

🚩 Flags:

  • The room was clearly not properly cleaned, and there are concerns about mold. the reviewer became physically ill after staying.
1 Based on real guest experiences. If both praise and concerns appear, that’s intentional — we aim to show the full picture. AI can make mistakes.
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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

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