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🏨 — Trust Level: Medium Summary: The reviews for DoubleTree by Hilton San Antonio Airport highlight mixed experiences, with concerns about customer service, room conditions, and overall satisfaction. Verified by trustglance.com
Trust Ratings by Category
📝 What to know at a glance 1
📝 Summary:
The reviews for DoubleTree by Hilton San Antonio Airport highlight mixed experiences, with concerns about customer service, room conditions, and overall satisfaction.
🎯 Best suited for:
- Guests looking for a convenient location near the airport.
- Visitors who enjoy amenities like a jacuzzi and on-site restaurant.
- Travelers who appreciate a comfortable lobby area with ample seating.
✅ Pros:
- Clean rooms.
- Convenient location.
- On-site restaurant and Starbucks.
- Comfortable lobby with plenty of seating.
❌ Cons
- Long check-in process.
- Unfriendly staff.
- Issues with air conditioning.
- Safety concerns.
🚩 Flags:
- Staff being very unconcerned and not friendly.
- Complained about excessive heat in room and ac not up to par.
- Complained about cigarette smell and pot smell leaching into the room with no resolution.
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DoubleTree by Hilton San Antonio Airport
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