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🏨 — Trust Level: Medium Summary: The DoubleTree by Hilton Phoenix Chandler receives mixed reviews, with praise for exceptional customer service and prompt issue resolution, but criticism for poor communication, lack of loyalty recognition, and safety concerns. Verified by trustglance.com
Trust Ratings by Category
📝 What to know at a glance 1
📝 Summary:
The DoubleTree by Hilton Phoenix Chandler receives mixed reviews, with praise for exceptional customer service and prompt issue resolution, but criticism for poor communication, lack of loyalty recognition, and safety concerns.
🎯 Best suited for:
- Guests valuing prompt issue resolution and exceptional customer service.
- Travelers looking for a clean and quiet hotel for business trips.
✅ Pros:
- Exceptional customer service, going above and beyond for guests.
- Prompt resolution of maintenance issues.
- Clean and quiet hotel environment, suitable for business trips.
❌ Cons
- Pool closed without notice.
- Hotel located in a problematic area with homeless people and police activity.
🚩 Flags:
- Hotel located in a problematic area with homeless people and police activity.
- Pool closed without prior notice after paying for a pool view room.
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DoubleTree by Hilton Phoenix Chandler
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