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π¨ β Trust Level: Medium Summary: The reviews for DoubleTree by Hilton Hotel Houston - Greenway Plaza highlight inconsistent housekeeping standards, cleanliness issues, and some staff attitude problems. However, positive mentions include helpful front desk staff and good room service. Verified by trustglance.com
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π What to know at a glance 1
π Summary:
The reviews for DoubleTree by Hilton Hotel Houston - Greenway Plaza highlight inconsistent housekeeping standards, cleanliness issues, and some staff attitude problems. However, positive mentions include helpful front desk staff and good room service.
π― Best suited for:
- Guests looking for accommodating front desk staff.
- Visitors who appreciate in-room service.
- Travelers seeking rooms with good views.
β Pros:
- Helpful front desk staff.
- Good room service.
- Nice views from higher floors.
β Cons
- Housekeeping issues with visible stains and hair in the shower.
- Uncomfortable bed.
- Gossiping front desk staff.
- Mold in the bathtub.
- Outdated construction and accessibility issues.
π© Flags:
- Housekeeper had a bad attitude, did not change sheets, brought dirty pillows, front desk staff gossiping in front of guests.
- No elevator from parking lot to lobby, not wheelchair friendly.
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DoubleTree by Hilton Hotel Houston - Greenway Plaza
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