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π¨ β Trust Level: Medium Summary: The Courtyard by Marriott Chicago Midway Airport has recently undergone renovations, but guests have reported issues with disruptive visitors, poor management, and questionable charges, leading to a lack of service excellence. Verified by trustglance.com
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π What to know at a glance 1
π Summary:
The Courtyard by Marriott Chicago Midway Airport has recently undergone renovations, but guests have reported issues with disruptive visitors, poor management, and questionable charges, leading to a lack of service excellence.
π― Best suited for:
- Guests looking for renovated rooms and facilities.
- Visitors who prioritize friendly and helpful staff.
β Pros:
- Renovated rooms, furniture, and facilities.
- Friendly and helpful staff members.
β Cons
- Low quality of service.
- Attic door left partially open.
- Running out of guest waters.
- Lack of clear signage for entrance.
- Hotel attached to a restaurant with poor service.
π© Flags:
- Motorcycle event causing sleep disruption.
- Ignorant and aggressive behavior in pool area.
- Incorrectly charged for smoking fee.
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Courtyard by Marriott Chicago Midway Airport
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