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🏒 Citi
πŸ“ž (213) 270-1392
Trust Level: 😐 Medium
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🏨  β€” 
Trust Level: Medium
Summary: Mixed reviews with positive comments on speed, professionalism, and specific staff members, but negative feedback on lack of atmosphere, unhelpful responses, and account blocking issues.
Verified by trustglance.com
Trust Ratings by Category
Staff βœ… High
Service βœ… High
Communication Clarity ⚠️ Low
πŸ“ What to know at a glance 1

πŸ“ Summary:

  • Mixed reviews with positive comments on speed, professionalism, and specific staff members, but negative feedback on lack of atmosphere, unhelpful responses, and account blocking issues.

🎯 Best suited for:

  • Customers prioritizing quick service.
  • Individuals valuing specific staff members mentioned in reviews.

βœ… Pros:

  • Positive feedback on speed and professionalism.
  • Specific staff members like Amy, Carlos, Selena, and Thomas mentioned for good service.
❌ Cons
  • Lack of kindness and atmosphere.
  • Repetitive unhelpful responses.

🚩 Flags:

  • Negative experience with customer service, unhelpful responses.
1 Based on real guest experiences. If both praise and concerns appear, that’s intentional β€” we aim to show the full picture. AI can make mistakes.
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Citi

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