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Trust Level:
⚠️ Low
🏨 — Trust Level: Low Summary: Mixed reviews with significant concerns about staff professionalism, patient care, and wait times. Positive feedback on medical knowledge and care received in critical situations. Verified by trustglance.com
Trust Ratings by Category
Cleanliness
💀 Zero
Staff
⚠️ Low
Wait Time
💀 Very long
Treatment Effectiveness
✅ High
Communication Clarity
⚠️ Low
Professionalism
⚠️ Low
📝 What to know at a glance 1
🚩 Flags:
- Hygiene concerns mentioned in reviews.
- Unprofessional behavior and lack of compassion reported.
- Excessive wait times reported.
📝 Summary:
- Mixed reviews with significant concerns about staff professionalism, patient care, and wait times.
- Positive feedback on medical knowledge and care received in critical situations.
🎯 Best suited for:
- Patients seeking immediate medical attention for critical conditions.
- Individuals prioritizing medical expertise over service quality.
✅ Pros:
- Knowledgeable doctors in critical situations.
- Exceptional medical care during emergent medical needs.
- Positive feedback on specific medical professionals like Dr. Katherine Botta and Dr. Berta.
❌ Cons
- Lack of basic toiletries and towels for patients.
- Poor communication regarding meal services.
- Long wait times in the waiting area.
- Insensitive treatment of patients with high blood pressure.
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Chestnut Hill Hospital
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