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π¨ β Trust Level: Low Summary: Overall, the Best Western Plus Indianapolis NW Hotel has mixed reviews with concerns about cleanliness, outdated rooms, and issues with customer service. Some guests appreciated the ongoing renovations and friendly staff. Verified by trustglance.com
Trust Ratings by Category
π What to know at a glance 1
π© Flags:
- Dirty carpets, heavily stained hallways, and cleanliness issues in rooms.
- Front desk staff incompetence and poor customer service.
- Charged high prices for motel-like service.
π Summary:
Overall, the Best Western Plus Indianapolis NW Hotel has mixed reviews with concerns about cleanliness, outdated rooms, and issues with customer service. Some guests appreciated the ongoing renovations and friendly staff.
π― Best suited for:
- Guests looking for budget-friendly accommodation.
- Visitors who value friendly staff.
β Pros:
- Ongoing renovations to improve the property.
- Friendly staff members.
β Cons
- Outdated rooms with cleanliness issues.
- Uncomfortable stay due to cleanliness problems.
- Incompetent front desk staff.
- Charging high prices for subpar service.
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Best Western Plus Indianapolis NW Hotel
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