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🏢 Baylor University Medical Center, part of Baylor Scott & White Health
📞 (214) 820-0111
Trust Level: 😐 Medium
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Trust Level: Medium
Summary: The reviews for Baylor University Medical Center present a mixed picture, with positive experiences of exceptional care alongside negative feedback regarding cleanliness, wait times, and communication issues.
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Trust Ratings by Category
Cleanliness 😐 Medium
Staff ✅ High
Treatment Effectiveness ✅ High
Wait Time ⚠️ Long
Communication Clarity ⚠️ Low
Facilities ✅ High
Professionalism ✅ High
📝 What to know at a glance 1

📝 Summary:

The reviews for Baylor University Medical Center present a mixed picture, with positive experiences of exceptional care alongside negative feedback regarding cleanliness, wait times, and communication issues.

🎯 Best suited for:

  • Patients seeking specialized care and surgeries.
  • Individuals looking for compassionate and dedicated medical staff.
  • Visitors who value spiritual and emotional support during their healthcare journey.

✅ Pros:

  • Exceptional care and treatment received by patients, especially during critical procedures like surgeries.
  • Dedicated and compassionate medical staff providing attentive and respectful care.
  • Positive experiences with post-operative care and ongoing support for long-term patients.
  • Spiritual and emotional support evident in interactions with staff and overall care approach.
❌ Cons
  • Lack of proactive medical attention.
  • Unprofessional behavior of night shift nurses.
  • Long wait times in the emergency room.
  • False documentation by a doctor.

🚩 Flags:

  • Extremely filthy emergency room and horrible bathrooms.
  • Spent 48 hours in the er waiting for a bed.
  • Inattentive night shift nurses gossiping instead of focusing on patients.
1 Based on real guest experiences. If both praise and concerns appear, that’s intentional — we aim to show the full picture. AI can make mistakes.
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Baylor University Medical Center, part of Baylor Scott & White Health

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