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🏢 Bank of Houston
📞 (713) 497-1515
Trust Level: 😐 Medium
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Trust Level: Medium
Summary: Bank of Houston receives mixed reviews regarding customer service, with some clients expressing extreme dissatisfaction while others praise specific employees for their helpfulness and efficiency.
Verified by trustglance.com
Trust Ratings by Category
Communication Clarity ⚠️ Low
Service 😐 Medium
Professionalism 😐 Medium
📝 What to know at a glance 1

📝 Summary:

  • Bank of Houston receives mixed reviews regarding customer service, with some clients expressing extreme dissatisfaction while others praise specific employees for their helpfulness and efficiency.

🎯 Best suited for:

  • Clients seeking assistance with specific financial services.
  • Individuals looking for personalized attention from specific employees.

✅ Pros:

  • Some employees, such as Brent Reed and Nelson Alfaro, are highlighted for their helpfulness and efficiency.
  • Successful approval of loans, such as PPP loans, on the first attempt is noted by clients.
❌ Cons
  • Unresponsive customer service.
  • Rude staff.

🚩 Flags:

  • Reviews mention unresponsive, rude service.
1 Based on real guest experiences. If both praise and concerns appear, that’s intentional — we aim to show the full picture. AI can make mistakes.
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Bank of Houston

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